Terms and conditions of sale

  1. Identification of the website owner

The owner of the website and all subdomains and directories included in it (hereinafter jointly referred to as the "Website") is JORDI BORDAS S.L.U., with registered office at Carretera de Barcelona 12, Viladecans 08840, Barcelona, and NIF B66761180. Hereinafter, JORDI BORDAS.

You can contact JORDI BORDAS directly and effectively by e-mail: info@jordibordas.com.

  1. Object

The present text establishes the general conditions of contracting of the courses offered on the website and of the products purchased through the store.

They will be part of your contract with JORDI BORDAS any other document evidencing the product or service you have purchased, with the particular conditions that, where appropriate, are agreed with you.

  1. Pastry courses

3.1. Description

The courses consist of online or face-to-face training of a non-regulated nature, and the diplomas or certificates issued, if any, are not of an official nature.

The courses offered can be followed online or in person and depending on the type of course contracted, you will be provided with the materials that make up the training program of each one of them, which may consist of videos or work materials.

The characteristics of each course are detailed on the corresponding course page, which, by accepting these conditions, you declare to have read.

3.2. Price

The price of each course and the breakdown of taxes is detailed on the corresponding course page, which, by accepting these terms and conditions, you declare to have read.

3.3. Contracting process

To purchase any of the courses offered you must click on the button provided for this purpose on each sales page and you will automatically be redirected to the registration form where you must provide your personal data, as well as proceed to the payment of the course through the available payment method (credit card through the Stripe gateway or bank transfer using the data provided on the final page of the payment gateway).

Once the process has been successfully completed, the system will confirm your purchase by e-mail within 24 hours.

A few days before the start date you will be provided with the necessary information to start the course.

In case you purchase an immediate access course, you will be able to access the contents once the payment is effective and by logging in to your personal area (ACCESS button in the upper right corner of the website).

3.4. Methods of payment

Courses can be paid in full or in installments according to the information specified on each sales page. Also, depending on the starting date of the course, the deadlines for paying the installments will be adjusted to guarantee full payment of the course.

3.5. Contracting language

You can make the purchase with the Web Site configured in English or Spanish.

Intellectual property

JORDI BORDAS is the legitimate owner of all intellectual property rights of the courses and contents offered (including but not limited to: images, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, applications necessary for its operation, access and use, etc.).

It is expressly forbidden the reproduction, distribution, public communication, including its modality of making available, and the transformation of all or part of the courses and/or contents, in any support and by any technical means, as well as any mode of exploitation of these, without the express written authorization of JORDI BORDAS.

It is, likewise, expressly forbidden to remove, alter, evade or manipulate any protection device or security system that was installed on the pages of JORDI BORDAS.

For clarity, it is understood that practices such as the resale of courses or the contracting of a course by a person providing access to third parties, are expressly prohibited and will be cause for termination of the license agreement for the use of the Content, without the right to a refund of the amounts paid and without prejudice to the right of JORDI BORDAS to exercise the appropriate legal actions in defense of its legitimate interests.

It should be noted that the violation of the above prohibitions may even result in the commission of a crime against intellectual property as defined in Article 270 of the Penal Code, which carries even prison sentences.

3.7. License of use

The contracting of any of the courses grants you a non-exclusive, temporary, individual, personal and non-transferable license of use, in exchange for a determined price and publicly exposed through the Web Site.

As many user licenses must be purchased as users are going to access the course.

JORDI BORDAS reserves the right to revoke access to the service, without refund of the amounts paid, in case of providing access to third parties other than the contracting party and without prejudice to the right of JORDI BORDAS to claim compensation for damages.

It is, therefore, expressly forbidden to use the courses for any purpose other than your own training, being your sole responsibility any inappropriate or illegal use you make of them.

3.8. Liability

JORDI BORDAS cannot guarantee that there will be no interruptions or errors in access to the Web Site or the Contents. However, there is a firm commitment, as soon as it becomes aware of such incidents, to carry out all actions aimed at its restoration or repair, except the concurrence of causes that make it impossible or difficult to execute.

It is expressly warned that the Contents are advices, recommendations or suggestions from professionals and/or users based on their own experience, not guaranteeing under any circumstances a concrete result of the implementation of the methods contained in the courses offered.

3.9. Right of withdrawal

The right of withdrawal is the power that the regulations on the defense of consumers and users (Royal Legislative Decree 1/2007 approving the Revised Text of the Law for the Defense of Consumers and Users -TRLDCYU) recognizes them to be able to cancel a contract, concluded at a distance, within 14 days from the date of contracting without giving any explanation and with the right to reimbursement of the amounts paid.

However, this regulation establishes exceptions to this right of withdrawal, and specifically Article 103, paragraph m) of the TRLGDCYU provides that the right of withdrawal shall not apply to the supply of digital content that is not provided on a material support when the execution has begun with the prior express consent of the consumer and user with the knowledge on his part that he consequently loses his right of withdrawal.

Therefore, with the acceptance of these terms and conditions, if you have contracted any of the courses of JORDI BORDAS, you expressly agree that you will lose the right of withdrawal from the moment in which on your part begins the execution of the digital content made available to you, not being obliged JORDI BORDAS in that case to refund the amounts paid on the occasion of the recruitment of the course in question.

Without prejudice to the loss of the right of withdrawal as provided above, the withdrawal period shall expire after 14 calendar days from the date of contracting the service in question.

How to exercise the right of withdrawal: To exercise the right of withdrawal, you must notify your decision to withdraw from the contract by means of an unequivocal statement (for example: a communication sent by e-mail or by post).

Consequences of cancellation: In case of cancellation exercised and communicated and once such communication is received, the amounts paid on the occasion of the contracting of the corresponding course will be refunded as soon as possible.

  1. Books

4.1. Description

The recipe book "Pastry more healthy, light and tasty" edited and distributed by JORDI BORDAS is marketed on this website.  

4.2. Price

The price of the book, the shipping costs and the breakdown of taxes are detailed in the shopping cart and at the checkout, which, with the acceptance of these conditions, you declare to have read.

4.3. Purchasing process

To purchase one or more books you must click on the button provided for this purpose on the sales page and you will automatically be redirected to the purchase form in which you must provide your personal data and proceed to pay for the product using the payment method available (credit card through the Stripe gateway).

Once the process has been successfully completed, the system will confirm your purchase by e-mail within 24 hours.

4.4. Contracting language

You can make the purchase with the Web Site configured in English or Spanish.

4.5. Sending

If you have chosen home delivery, you will receive your order within 3 to 5 working days in mainland Spain, and 5 to 10 days in the rest of the world.

Please note that transport companies only work from Monday to Friday. They do not deliver on Saturdays or, of course, Sundays or holidays. In addition, when we give you approximate delivery dates, we do not take into account if it is a local or regional holiday at the destination; we only consider national and local holidays at origin.

We cannot guarantee a delivery time. Transport companies may deliver throughout the agreed day. However, you can indicate an approximate time that the company will try to meet, but is not obliged to do so. In case you are not located, the transport company will try a second delivery agreed with you. If after the second attempt you are not located, you will have to pick up the order at the transport company's facilities.

If an order is shipped and cannot be delivered for reasons attributable to the customer, the amount paid for shipping costs will not be refunded, having to pay again other shipping costs for the reshipment of the goods.

The responsibility of JORDI BORDAS is limited in cases of force majeure (strikes, adverse weather conditions that prevent normal traffic by land, sea or air, ...). In these cases, orders will be delivered as soon as possible, and the deadlines indicated above will not apply.

4.6. Collection

If you have chosen pick-up at Jordi Bordas (Viladecans), you can come Monday to Thursday from 8am to 5pm or Friday from 8am to 2pm, as long as the office is not closed for vacations or festivities, in which case we will inform you of the new schedule through the website.

Our address is: Carrer Pintor Fortuny 16, Viladecans 08840, Barcelona.

4.7. Intellectual Property

All rights reserved. No part of the work (including text, graphics, tables and images) may be reproduced, incorporated into a computer system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the prior written permission of the copyright holders. Infringement of these rights may constitute a crime against intellectual property and may be prosecuted and reported to the competent authorities.

4.8. Return

JORDI BORDAS offers the possibility to cancel your order or part of it at no cost, provided that the cancellation is communicated to the email info@jordibordas.com before it has been shipped and the order is already in the hands of the carrier. In this case, there will no longer be any possibility of cancellation, so the Customer must wait to receive the order and, if desired, make a return.

The deadline for making a return is 14 calendar days from receipt of the package, the Customer must communicate through the mail info@jordibordas.com within this period his desire to make a return, as stipulated in the right of termination of the contract.

The Customer will be responsible for delivering the goods and will be responsible for the shipping costs to carry out the return. Unwanted products that the Customer wishes to return must be sent to JORDI BORDAS unused and in the same condition in which they were delivered, with the original packaging and / or seal, plus all accessories or promotional gifts included. Once received they will be inspected, if the returned goods have not been devalued, a full refund of the returned goods will be processed.

If the Customer receives a different product than the one requested by mistake by JORDI BORDAS, there is a commitment to deliver the correct product, picking up the first one sent by mistake, without any additional cost to the Customer.

In the event that the product arrives damaged or in poor condition and is so credited by the customer, JORDI BORDAS will pick up the damaged product and replace it with another in good condition, without additional charges.

Returns can also be made by delivering the products in their original condition to our office.

For any other questions about returns or cancellations, the Customer can contact JORDI BORDAS at info@jordibordas.com.

4.9. Right of withdrawal

The right of withdrawal is the power that the regulations on the defense of consumers and users (Royal Legislative Decree 1/2007 approving the Revised Text of the Law for the Defense of Consumers and Users -TRLDCYU) recognizes them to be able to cancel a contract, concluded at a distance, within 14 days from the date of contracting without giving any explanation and with the right to reimbursement of the amounts paid.

How to exercise the right of withdrawal: To exercise the right of withdrawal, you must notify your decision to withdraw from the contract by means of an unequivocal statement (for example: a communication sent by e-mail or by post).

Consequences of cancellation: In case of cancellation exercised and communicated and once such communication is received, the amounts paid on the occasion of the contracting of the corresponding course will be refunded as soon as possible.

  1. Food products

5.1. Description

The food products offered include a wide variety of formats, such as chocolates, nougats, chocolates or panettones, depending on the season and production. Some of them are produced in-house, and others are purchased, already packaged and ready for consumption, through an external company.

5.2. Price

The price of the products, the shipping costs and the breakdown of taxes are detailed in the shopping cart and at checkout, which, by accepting these terms and conditions, you declare to have read.

5.3. Purchasing process

To purchase one or more products you must click on the button provided for this purpose on the sales page and you will automatically be redirected to the purchase form in which you must provide your personal data and proceed to pay for the product using the payment method available (credit card through the Stripe gateway).

Once the process has been successfully completed, the system will confirm your purchase by e-mail within 24 hours.

5.4. Contracting language

You can make your purchase through the website in English or Spanish.

5.5. Sending

If you have chosen home delivery, you will receive your order within 3 to 5 working days in mainland Spain, and 5 to 10 days in the rest of the world.

Please note that transport companies only work from Monday to Friday. They do not deliver on Saturdays or, of course, Sundays or holidays. In addition, when we give you approximate delivery dates, we do not take into account if it is a local or regional holiday at the destination; we only consider national and local holidays at origin.

We cannot guarantee a delivery time. Transport companies may deliver throughout the agreed day. However, you can indicate an approximate time that the company will try to meet, but is not obliged to do so. In case you are not located, the transport company will try a second delivery agreed with you. If after the second attempt you are not located, you will have to pick up the order at the transport company's facilities.

If an order is shipped and cannot be delivered for reasons attributable to the customer, the amount paid for shipping costs will not be refunded, having to pay again other shipping costs for the reshipment of the goods.

The responsibility of JORDI BORDAS is limited in cases of force majeure (strikes, adverse weather conditions that prevent normal traffic by land, sea or air, ...). In these cases, orders will be delivered as soon as possible, and the deadlines indicated above will not apply.

5.6. Collection

If you have chosen pick-up at Jordi Bordas (Viladecans), you can come Monday to Thursday from 8am to 5pm or Friday from 8am to 2pm, as long as the office is not closed for vacations or festivities, in which case we will inform you of the new schedule through the website.

Our pick-up address is: Carrer Pintor Fortuny 16, Viladecans 08840, Barcelona.

5.7. Returns

JORDI BORDAS offers the possibility to cancel your order or part of it at no cost, provided that the cancellation is communicated to the email info@jordibordas.com before it has been shipped and the order is already in the hands of the carrier. In this case, there will no longer be any possibility of cancellation, so the Customer must wait to receive the order and, if desired, make a return.

The deadline for making a return is 14 calendar days from receipt of the package, the Customer must communicate through the mail info@jordibordas.com within this period his desire to make a return, as stipulated in the right of termination of the contract.

The Customer will be responsible for delivering the goods and will be responsible for the shipping costs to carry out the return. Unwanted products that the Customer wishes to return must be sent to JORDI BORDAS unused and in the same condition in which they were delivered, with the original packaging and / or seal, plus all accessories or promotional gifts included. Once received they will be inspected, if the returned goods have not been devalued, a full refund of the returned goods will be processed.

If the Customer receives a different product than the one requested by mistake by JORDI BORDAS, there is a commitment to deliver the correct product, picking up the first one sent by mistake, without any additional cost to the Customer.

In the event that the product arrives damaged or in poor condition and is so credited by the customer, JORDI BORDAS will pick up the damaged product and replace it with another in good condition, without additional charges.

Returns can also be made by delivering the products in their original condition to our office.

For any other questions about returns or cancellations, the Customer can contact JORDI BORDAS at info@jordibordas.com.

5.8. Right of withdrawal

The right of withdrawal is the power that the regulations on the defense of consumers and users (Royal Legislative Decree 1/2007 approving the Revised Text of the Law for the Defense of Consumers and Users -TRLDCYU) recognizes them to be able to cancel a contract, concluded at a distance, within 14 days from the date of contracting without giving any explanation and with the right to reimbursement of the amounts paid.

How to exercise the right of withdrawal: To exercise the right of withdrawal, you must notify your decision to withdraw from the contract by means of an unequivocal statement (for example: a communication sent by e-mail or by post).

Consequences of cancellation: In case of cancellation exercised and communicated and once such communication is received, the amounts paid on the occasion of the contracting of the corresponding course will be refunded as soon as possible.

  1. Software

6.1. Description

B-Pro is a database software developed externally and marketed in Spain by JORDI BORDAS that is mainly used to manage ingredients and recipes.

The purchase includes a license valid for one computer, remote installation service, user manual, reinstallation in case of failure and database with basic recipes and standard ingredients. Each license must be used by one (1) person only and cannot be shared.

If desired, the recipe balancing module can be purchased additionally.

6.2. Price

The price of the software, the additional modules, and the breakdown of taxes is detailed in the shopping cart and in the checkout that, with the acceptance of the present conditions, you declare to have read.

6.3. Purchasing process

To purchase the software you must click on the button provided for this purpose on the sales page and you will automatically be redirected to the purchase form where you must provide your personal data and proceed to pay for the product using the payment method available (credit card through the Stripe gateway).

Once the process has been successfully completed, the system will confirm your purchase by e-mail within 24 hours.

From here, a member of our team will contact you to proceed with the installation of the software on your computer.

6.4. Technical service

The customer will be able to access our technical service by e-mail at the following address: info@jordibordas.com

Customer service hours will be from Monday to Thursday from 9:00 to 14:00 and from 15:30 to 16:00 and on Fridays from 9:00 to 13:00.

6.5. Returns

The deadline for making a return is 14 calendar days from the day of installation of the software. The Customer must communicate through the mail info@jordibordas.com within this period his desire to make a return, as stipulated in the right of termination of the contract.

For the return to be effective, our team must connect to the customer's computer remotely through a specific software for this purpose (Teamviewer or Anydesk) and uninstall the program, as this is the only way to verify that the license has been deactivated.

  1. Modification of contracting conditions

JORDI BORDAS reserves the right to modify the contracting conditions of the courses, not affecting in any case such modifications to the contracts made prior to any of these modifications, respecting the terms and conditions published on the Website at the time of acceptance by the customer.

  1. Applicable Law

These terms, conditions and policies shall be governed by Spanish law.